Refund Policy

We offer a money-back guarantee on every order.

Key facts

• The International Driving Permit is covered by a money-back guarantee.
• If the IDP is refused in a supported country, the translation document price is refunded in full.
• Optional upgrades such as express processing are non-refundable once processed.

Frequently asked questions

What is the refund policy for the International Driving Permit?

If your IDP is refused by a rental agency or authority in a supported country, the price of the translation document is refunded in full. Optional upgrades like express processing are non-refundable once processed.